Blog Posts

A good hiring process is a two-way street

Employers make a mistake when they think of their hiring process only as a tool for screening potential candidates. While that's one of the purposes,...

Virtual versus remote

As technology has made it easier for employees to seamlessly work from home, a coffee shop, or wherever else they want, businesses are increasingly...

Adversarial relationships

Too often I see agency leaders who treat relationships with clients or employees as adversarial in nature. That's the wrong way to think of it. Both...

Ethics matter

For most of my life, baseball has been my favorite sport. There's something soothing about watching a game, especially in person. Baseball has strategy and...

In defense of the billable hour

The conventional wisdom in the agency world is to avoid charging clients by the hour. Instead, agencies are looking for more creative ways to generate...